We had a great experience with Ontario carpet and Fred Newlands. Fred took the time to go through many different carpet styles and prices to fit our life style and budget. He never made us fell pressured to buy from him, he was very relaxed and patient with us. When we did finally pick the style of carpet we wanted, it was a special order. Fred called us with in 48 hours and his installer was set to come to our house and install when ever we were ready. The gentleman came to our home and he was curtious,polite and he even took his shoes off to install the carpet! The carpet looks amazing and we are so happy with this company, the people and the service. I highly recommend Ontario Carpet.